It's easy to check on your property. Anytime. Anywhere.
You can get text or email alerts about your alarm activity and with the free mobile app (or computer login) you can monitor your alarm in real time, wherever you are in the world, 24/7. You can:
- See if your alarm is set
- Set it remotely if it isn't turned on (additional module)
- See who turned it on or off, and when
- See when your alarm was triggered and where (area or zone)
- View, add or edit users of your alarm system
- View your list of emergency contacts
- See any notes from our monitoring team about action taken per your response plan
You'll also be notified of any power or battery faults.
Business alarm monitoring
If your alarm is monitored, our monitoring company is on standby 24/7 to put your response plan into action if your alarm is triggered or something out of the ordinary occurs. This might mean calling you, a staff member or one of your emergency contacts, or alerting a security guard to go and check your property.
This can be particularly useful if you have a cleaner or staff regularly coming and going from your premises.
No more annoying call outs in the middle of the night or need to return to your business if the alarm isn’t turned on when it should be. We can set up:
- Late to close monitoring; We’ll follow your response plan, notifying you, or a staff member if the alarm is not set at the scheduled time. We can also alert a security guard to check on your business.
- Open out of hours monitoring; We’ll receive a security alert if your alarm is turned off outside of your normal operating hours. Our app/login will let you know which staff member has disarmed the alarm and any actions we have taken.
- Late to open monitoring; If your alarm hasn’t been disarmed when it was meant to be, we’ll receive an alert and can give you or a staff member a call to let you know.
- Using our mobile app or desktop login, you can temporarily change closing or opening times, which can be useful for events like stocktake or overtime, see who disarmed or set the alarm and when, and any actions that we took.
Residential alarm monitoring
When your alarm is triggered, we take immediate action to ensure your home is secure as quickly as possible. Monitored alarms are a big deterrent to burglars as they have very little time to carry out their plans and many insurance providers offer discounted contents premiums if you have monitoring.
As well as contacting us when there’s an activation, your alarm will talk to our system daily and let us know if there are any technical issues or low battery warnings. We can:
- See in an instant when an alarm is activated
- Identify if there are multiple threats
- Follow your response plan in the event of an activation. This could mean contacting you or another contact to receive further instructions, or sending a guard to your house.
Future proof
Monitoring over a cellular network means the alarm will communicate with our monitoring station even if the power is out or your phone or internet is disrupted.
Around the clock protection
Our monitoring company is on standby 24/7 to put your response plan into action if your alarm is triggered or something out of the ordinary occurs. This might mean calling you, a staff member or one of your emergency contacts, or alerting a security guard to go and check your property.
Easy and affordable
Monitoring is available on all our newly-installed alarm panels from $45 a month ($50 for businesses). We can also set up monitoring on existing alarms.